Refund and Returns Policy
Thanks for shopping at www.orthodyna.com operated by Orthodynamic Limited.
For Reasons of hygiene, the nature of our business and products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund. Unless there is a manufacture defect or a wrong product or size is shipped to you, in such cases you have 7 calendar days to return an item
from the date you purchased.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and have the receipt to proof of purchase. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original method of payment within 10 working days or depending on your card issuer’s policies. If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund or exchange.
If our products arrived damaged or contaminated in any way, please contact us right away and we will be happy to send a replacement regardless of its expiration date. If anything is unclear or you have more questions feel free to contact our customer support team.